Transform Your Fitness Journey

Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, phone number, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (312) 555-0187.

Terms of Service

Effective Date: January 1, 2024

Acceptance of Terms

By accessing and using TrueFit Haven's services, you accept and agree to be bound by the terms and provision of this agreement.

Services

TrueFit Haven provides fitness equipment sales, personal training, nutrition coaching, and related wellness services. All services are subject to availability and our professional standards.

Payment Terms

Payment is due at the time of service or as agreed upon in writing. We accept various payment methods and offer financing options for qualified customers.

Cancellation Policy

Cancellations must be made at least 24 hours in advance. Equipment orders may be subject to restocking fees if cancelled after processing begins.

Liability Limitation

TrueFit Haven's liability is limited to the amount paid for services. We are not responsible for indirect, incidental, or consequential damages.

Governing Law

These terms are governed by the laws of Illinois, United States. Any disputes will be resolved in the courts of Cook County, Illinois.

Cookie Policy

Last Updated: January 1, 2024

What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security and accessibility.

Analytics Cookies

We use these cookies to understand how visitors interact with our website, helping us improve our content and user experience.

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

Cookie Consent

By using our website, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings.

GDPR Compliance

Effective Date: January 1, 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate personal data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request restriction of processing your personal data.
• Right to Data Portability: You can request transfer of your data to another organization.
• Right to Object: You can object to processing of your personal data.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing
• Contract: When processing is necessary for service delivery
• Legal Obligation: When required by law
• Legitimate Interest: For business operations and improvements

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Contact Our Data Protection Officer

For any GDPR-related inquiries, contact our Data Protection Officer at [email protected] or +1 (312) 555-0187.

DMCA Policy

Effective Date: January 1, 2024

Copyright Infringement Notification

TrueFit Haven respects the intellectual property rights of others and expects users to do the same. We respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe your copyrighted work has been infringed, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our site
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

Send DMCA notices to:
DMCA Agent
TrueFit Haven
2847 North Lincoln Avenue
Chicago, IL 60657, USA
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with the same contact information above.